About us
Our Story
Capstone Leadership Solutions began in 2012, in Michigan’s Upper Peninsula. At the time, Jane Mcleod and Sue Tetzlaff, both healthcare leaders and registered nurses, were working in a rural, community hospital. While the women were very different leaders, both possessed a talent for initiating change and displayed positive attitudes that were admirable and inspiring.
We always strive for elaborate results and do our best for our clients
Our Mission
To serve healthcare organizations and leaders in ways that will bring value to their patients, employees, physicians and communities.
Our Vision
To inspire and equip others for positive change in healthcare.
Elevate YOUR Employee & Patient Experience
Do you need to gain control over results? Power your strategies? Create a thriving culture?
Over the past decade, Capstone’s Framework for Achieving Great Results© has guided dozens of healthcare organizations to transform into well-run, agile, and innovative organizations.
You don’t have to reinvent the wheel – and in fact, we’ve created an even faster, smoother ride to peak operating results. Introducing ASCEND™, a one-of-a-kind eInnovation platform that is a welcomed alternative to traditional consulting and training approaches. ASCEND™ provides your leaders and four highly-purposed innovation teams with the plans, resources, training, and support for taking those necessary steps on the path to achieving award-winning, top-ranking results.
Transform your healthcare organization into a place where people, results, and growth can flourish. Are you ready to ASCEND™?
Transformational Experts
Pay It Forward
Our company is a “pay it forward” company. Whenever we host a Summit or Boot camp event, the food, the shelter, and the learning opportunities are all made possible by generous members of each community. Knowing this, we donate to local non-profit organizations that match our dedication to be an essential community partner. If a Capstone event is coming near you, inform our team of a preferred non-profit and we will donate a portion of each registration fee to the selected organization.
Capstone Leadership Solutions began in 2012
Capstone Leadership Solutions began in 2012, in Michigan’s Upper Peninsula. At the time, Jane Mcleod and Sue Tetzlaff, both healthcare leaders and registered nurses, were working in a rural, community hospital. While the women were very different leaders, both possessed a talent for initiating change and displayed positive attitudes that were admirable and inspiring.
Developing a Framework
Determined to end this downturn and save the hospital’s financial future, the team crafted a strategy to improve the service and quality of care. They developed a full framework to address transformational change by reading the Planetree philosophy, Radical Loving Care, and Hardwiring Excellence. Finally, it was time to “Just Start.” Emphasizing leadership development and placing the future of their organization in the hands of employee-driven teams, the team immediately saw progress.
Their astounding improvement prompted healthcare organizations around the state to request advice. Jane and Sue were often asked to share their success story and relay key initiatives that led the hospital to greatness. They coined their collective strategy as the CASE Method (Copy And Share Everything) and found the practices and tactics were used in businesses all over the world, not just in healthcare.
We help healthcare organizations thrive
Deciding to establish their own company, the two brainstormed names that nodded to accountability. They found inspiration through the ancient Romans’ use of the capstone in construction and landed on a fitting name: Capstone Leadership Solutions. With assistance from Jane and Sue, partner healthcare organizations began to write their own success stories, see results far more quickly, and move their facilities from good to great.
Today, The Capstone Leadership Solutions’ distinct approach helps healthcare organizations across the country thrive. Our sustainable framework leads organizations to become top-performing and award-winning—and remain so for years to come.
